Millennium Magazine_10th Ed

114 Millennium - A Marquis Who’s Who Magazine ENTREPRENEURS served as a testament to the company’s success and, with her expertise in management, she transformed the company into a place of work where employees can attain success. Ms. Young attributes her success to the positivity that is fostered within her workplace, as well as her own trustworthiness and empathy for all of the employees. Treating everyone equally, she emphasizes that the turnover rate has always been low, as her employees love their jobs. Ms. Young also became IICRC certified in water, fire and smoke restoration. She has maintained affiliation with the Western O’Fallon Chamber of Commerce and the O’Fallon Chamber of Commerce, as well as Little Black Book: Women in Business. Ms. Young and her company won a Five-Star Workplace Award, as well as a Bronze Medal for outstanding sales performance in 2018. They were also nominated and selected for Business of the Year by Star Business Monthly in 2019. First involved in the semiconductor industry, Joanne C. Young and her husband – who worked alongside her with the company – had experienced a mass layoff in 2001. During her nine months apart from the company, Ms. Young decided to pursue higher education in medical billing and coding and graduated from Midwest Institute in 2003. From there, she furthered her education at the University of Phoenix, where she attained an AS in business management in 2009. Following those nine months, Ms. Young and her husband were hired back and served in business management at MEMC from 2008 to 2017. During this time, Ms. Young and her husband noticed a significant number of seasoned employees were being let go in favor of younger workers who were not as knowledgeable, and sought to make a change. At this time, Ms. Young’s husband had worked for SERVPROof St. Charles and inquired the owner about how to purchase a franchise. As such, in 2017, Ms. Young and her husband acquired SERVPRO of Western O’Fallon/Wentzville, where Ms. Young serves as co-owner. Her and her husband’s 42 years of combined experience has JOANNE C. YOUNG CO-OWNER SERVPRO of Western O’Fallon/Wentzville Wentzville, MO