Millennium_13th Ed_Donna Polk Stenson

181 Millennium - A Marquis Who’s Who Magazine ENTREPRENEURS Drawing upon more than 30 years of experience in the field of automobile glass installation and repair, Benjamin Feliciano received a high school diploma prior to commencing his career. First serving in the industry for 10 years, in which he worked for other employers, he subsequently decided to establish his own business alongside his father, Antonio Santiago. Since 1998, Mr. Feliciano has excelled as the owner of Father & Son Auto Glass in his hometown of Philadelphia. As the owner of an acclaimed auto glass business, Mr. Feliciano is especially proud of having a loyal and growing client base who often provide positive feedback on his excellent quality of service. Considering this as a highlight of his career, he also feels gratified to see his customers satisfied with the services he has provided. Through his eminent work, Mr. Feliciano has repeat customers who continue to return for a variety of services, thus establishing his prominence in the field. In accounting for his success, Mr. Feliciano credits his diligent work ethic and the quality of service both he and his father offer all their customers on a day-to-day basis. Over the many decades he has been involved in the industry, he notes that the steady integration of innovative technologies, as well as improved products and manufacturing, has dramatically altered the way in which he and his fellow auto glass executives conduct their work. However, although he has experienced many changes in the field, Mr. Feliciano continues to commit himself to his customers regularly. When asked of advice he would give to aspiring executives in various industries, Mr. Feliciano emphasizes the significance of remaining true to oneself and seeking opportunities despite the obstacles that may stand in the way. Looking toward the future, he intends to continue expanding Father & Son Auto Glass, as well as continue offering personalized services to his customers to maintain customer retention and satisfaction. Millennium Magazine Featured Listee BENJAMIN FELICIANO OWNER Father & Son Auto Glass Philadelphia, PA