280 Millennium - A Marquis Who’s Who Magazine HEALTH AND WELLNESS Ms. MacDonald strives to resist the pressure of a traditionally metric-driven culture. In her work, she emphasizes the importance of maintaining a people-first approach, engaging with humility and fostering an environment where employees feel valued and acknowledged. She attributes her success to this approach, which both improves the quality of her leadership and encourages a positive workplace culture. Ultimately, she hopes to be remembered as someone who invests in relationships. Looking to the future, Ms. MacDonald aims to continue growing in her field. She is currently pursuing a PhD in health sciences at Rush University, where she previously earned a master’s degree in clinical laboratory management. After finishing her doctorate, she is interested in becoming an adjunct professor, teaching medical technology and health sciences programs. Having always found fulfillment in helping others, Heather J. MacDonald was inspired to join the medical field. Since 2020, she has served as the system manager of Children’s Healthcare of Atlanta Inc., a pediatric hospital. She is passionate about engaging with her staff and providing top-quality care from a clinical perspective. Prior to her current position, she worked as a manager in ADL Health’s advanced diagnostic laboratory and served as a medical technologist for a clinical laboratory. She first began working in laboratories in 2004, when she offered her expertise in pediatrics to a microbiology laboratory. During the COVID-19 pandemic, Ms. MacDonald achieved a significant feat in validating Children’s Healthcare of Atlanta’s COVID testing, thus ensuring patients would have continued access to essential treatments, such as chemotherapy and critical surgeries. This accomplishment demonstrated her willingness to go above and beyond expectations to improve health outcomes. Balancing the responsibility of administrative, technical and regulatory compliance standards, HEATHER J. MACDONALD SYSTEM MANAGER Children’s Healthcare of Atlanta Inc. Dunwoody, GA
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