Millennium_12th Edition_Arnie Creinin

Trends for 2023 4. Virtual Agents In2023, expectmore voice assistantswithAI capability tobedeployed to reduce staff costs and improve response time. These virtual agents can handle increasingly complex customer interactions, product marketing, resume analysis and employee onboarding. Well-known companies like Amazon, Google, Apple andMicrosoft successfully use virtual agents. Even small businesses and startups can benefit from virtual agents to reduce costs while improving customer service. From conversational chatbots to virtual assistants, practical applications of artificial intelligence continue to expand. In 2023, industries can expect tremendous advances in AI in cybersecurity in areas like intrusion detection, data loss prevention and fighting distributed denial of service attacks. With many companies trying to protect increasingly critical data, the cybersecurity industry is projected to reach $58 billion by 2025.