65 Millennium - Twenty-fourth Edition BUSINESS, FINANCE AND ENTREPRENEURSHIP transformation and operational alignment across quality systems. Her work has strengthened enterprise consistency, improved governance, and supported more efficient execution of complex quality and compliance activities. Among her notable achievements, Ms. Washington developed a standardized documentation framework and training curriculum that contributed to a 75% reduction in quality system documentation, improving clarity, scalability and organizational efficiency. More recently, she has played a key role in advancing digital process improvements, supporting the implementation of streamlined tools and workflows for managing quality and compliance activities. Her contributions have included developing training resources, defining cross-functional responsibilities, standardizing processes, and helping establish more effective structures for regulatory responsiveness and operational oversight. Since joining Medtronic in 2012, Ms. Washington has advanced through a broad range of roles across operations, customer care and quality systems. Her experience includes leadership positions in order processing, distribution, customer care, post-market risk management and compliance. From 2021 to 2024, she served as compliance program manager, where she led initiatives across business units to strengthen compliance performance and quality system execution. Ms. Washington holds an MBA focused on quality of medical devices from Christian Brothers University and a BS in psychology from the University of Memphis. She is also pursuing an MS in finance at the University of Arizona Global Campus to further strengthen her expertise in financial analysis and largescale operations. In addition, she has earned an executive certificate in business analytics and finance, as well as a certificate in diversity, equity, inclusion and belonging. An accomplished leader in the medical device industry, Brittany Washington has built a career spanning nearly 15 years, distinguished by a strong commitment to patient safety, quality systems excellence and improved healthcare outcomes. She currently serves as senior quality systems program manager at Medtronic, where she leads enterprise-wide initiatives focused on corrective action effectiveness, process BRITTANY WASHINGTON SENIOR QUALITY SYSTEMS PROGRAM MANAGER, ADVOCATE FOR DIGITAL AND AI TRANSFORMATION Medtronic Memphis, TN
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